Privacy Policy

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

1. Information collection

In order to provide a better service to you, we may collect and process the following data about you: (a) information that you provide by filling in forms on our website or other communications; (b) if you contact us, we may keep a record of that correspondence; (c) if you purchase our services. We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

2. Uses made of the information

The purposes for which information may be used by us in and outside Hong Kong include: (a) ensuring that content from our website is presented in the most effective manner for you and for your computer; (b) providing you with alerts, newsletter, education materials or other information; (c) carrying out our obligations arising from any contracts entered into between you and us; (d) allowing you to participate in features of our services, when you choose to do so; (e) designing and conducting surveys/ questionnaires; (f) marketing our products and services and our partners; (f) complying with laws and regulations applicable to us or any of our affiliates in any country; and (g) purposes directly related or incidental to the above.

We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us (through the website or [email protected]), and we will cease to do so, without charge.

3. Disclosure of your information

We will keep the personal data we hold confidential but may provide information to: (a) personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services; (b) our overseas offices, affiliates, business partners and counterparts (if any); (c) persons under a duty of confidentiality to us; and (d) persons to whom we are required to make disclosure under applicable laws and regulations in or outside Hong Kong.

4. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the website, you are agreeing to our use of cookies. The cookies we use may include: (a) cookies that are required for the operation of our website; (b) cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

5. Security

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Data transfers

We may hold your data on servers in and outside Hong Kong as we see fit from time to time. We may also transfer your data to our overseas offices or to any people listed at clause 3.1 above, who may be located in or outside of Hong Kong.

7. Your consent and rights

By using our service, making an application or visiting our website, you consent to the collection and use of your information and other activities as outlined in this policy.

You have the right to: (a) check whether we hold personal data about you and to access such data; (b) require us to correct as soon as reasonably practicable any data relating to you which is inaccurate; (c) ascertain our policies and practices in relation to personal data and the kind of personal data held by us; and (d) object to the use of your personal data for marketing purposes and we shall not use your personal data for marketing purposes after you communicate your objection to us.